Frequently Asked Questions

I help small businesses grow by handling the technical side. My main services are professional website design and development, local SEO to help you get found on Google, and setting up managed AI assistants that automate routine work and save you time.

Three main ways:

• Personal Partnership: When you work with me, you work directly with me. I'm your single point of contact and the person actually doing the work.
• Small Business Focus: I work with small businesses, often owner-run, with roots in Indiana and clients further afield. My work is tailored to your needs and budget, not a one-size-fits-all corporate package.
• Transparency: I speak in plain English and am completely transparent about my process and pricing. My goal is to empower you, not confuse you.

Not in the slightest. In fact, most of my clients are not. That's why I'm here. I handle all the technical details and make sure you understand the what and the why in simple terms. You can be as involved or as hands-off as you're comfortable with.

It varies depending on the project. A simple website is less of an investment than a comprehensive SEO and AI automation project. I provide a detailed, fixed-price quote after an initial discovery call, so you'll know the full investment upfront. There are no hidden fees or surprise charges.

Yes. For larger projects, I typically split the investment into 2-3 payments spread out over the course of the project.

A standard website design project usually takes 4-6 weeks from our initial call to launch. SEO is an ongoing process, but you can start to see meaningful results within 3-6 months. I'll set a clear timeline for your specific project up front.

The most important thing I need is your expertise about your business and your customers. For a website project, you'll need to provide things like text and photos, but I can provide guidance and resources to help you with that. My process is designed to make it as easy for you as possible.

I define what success looks like with you from the start. For a website, it might be an increase in contact form submissions. For SEO, it's your ranking on Google and the traffic it drives. I set up analytics and provide simple, regular reports that show the key metrics in a way that's easy to understand.

No one can ethically guarantee a #1 ranking on Google (and you should be wary of anyone who does!). Google's algorithm is complex and always changing. What I can guarantee is that I will use proven, best-practice strategies to significantly improve your visibility and drive more qualified local traffic to your website.

My entire process is built on collaboration and feedback. I provide regular updates and check-ins to ensure that what I'm building is aligned with your vision. My goal is for you to be thrilled with the outcome, and I'll work with you to make sure that's the case.